Orders & Shipping


We do not charge any delivery fees for orders within Lebanon. Local shipments are carried out with Wakilni. Allow 2 to 3 working days for your order to arrive after it leaves our premises. To track your local order you can contact us on info@pamelasfeir.com


Returns are not allowed for any customized order.

Returns are allowed only for defecting products.


We work with DHL to deliver our international orders.

The shipping cost for international orders varies between 20 and 30$ depending on the country.

We can provide a secure method of payment to our customers with online links to pay directly via WHISH website

For international orders please contact us via e-mail or Whatsapp



Our product prices are exclusive of all taxes and duties applied outside of Lebanon. As the receiver, you are responsible for all import duties, customs and local sales taxes potentially levied by the country you are shipping to.

Please refer to your country's customs regulations for an approximation of the applied taxes.

Payment of these is necessary to release your order from customs upon arrival. As we are unable to advise the amount, we have excluded these charges from all invoices issued from our website.

Once your order has been dispatched from your premises, you will receive a confirmation email containing details of your order as well as a tracking number to monitor its progress.

We will be available to respond to your concerns at any time during the delivery process, and offer you support throughout the procedure.

Do not hesitate to contact us at info@pamelasfeir.com

Please make sure you have entered your correct address and contact information to avoid any delays in delivery.


We do not offer returns or refunds for our international orders due to high custom rates that apply on return.

Please contact us on info@pamelasfeir.com if you have any questions concerning that matter.


In the case of the latter, please email us on info@pamelasfeir.com to resolve the matter.